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Product support

Support, withoutthe runaround.

Need help with a FutureSpark product? Contact the studio directly and tell us which app or game you are using.

Support emailmak@futuresparkstudio.com

Choose your product

Get help with the right context.

Business software

MyBusinessDB

Help with using MyBusinessDB or reporting an issue.

Email support
Shopping & utility

PriceWise

Questions and support relating to PriceWise.

Email support
Returns & refunds

RefundCase

Help with return cases, reminders, evidence, backups or RefundCase Pro.

Email support
Cosmic puzzle adventure

ShiftBound

Release information, gameplay questions, or technical support for ShiftBound.

Email support
Games

Cosmic Miner

Gameplay questions or technical support for Cosmic Miner.

Email support

Help us understand the issue

When emailing, include:

  • The product name
  • Your device and operating system
  • A short description of what happened
  • A screenshot, if it helps explain the issue

Please never send passwords, verification codes, or payment-card information by email.

Company information

Registered name
FutureSpark Studio Ltd
Registered in
England & Wales
Company number
17444861
Registered office
124-128 City Road, London, EC1V 2NX